Olivia Dean, the English soul-pop star whose single “Man I Need” recently became a Top 5 hit in the US, publicly called out Ticketmaster last week when she discovered that tickets to her summer North American tour were priced with some pretty egregious markups. “The prices at which you’re allowing tickets to be re-sold is vile and completely against our wishes,” Dean wrote in her Instagram stories directed to Ticketmaster. “Live music should be affordable and accessible and we need to find a new way of making that possible.” Her call-outs worked, and Ticketmaster capped resale prices for Dean’s tour at face value. Now, Ticketmaster and AXS are also refunding the difference to ticket buyers who already paid over face value.

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